Hello Friends,
I hope you are all taking care of yourselves, your loved ones and the surrounding community at this time.
As I am a team if one, my everyday life in the studio is already quite isolated so at this point I am able to keep working away on making jewels while practicing social distancing. I have moved my studio home for the time being & am minimising in-person contact with customers and suppliers. Parcels will be shipped twice weekly, on Tuesdays and Fridays.
All of my customers with pending orders, currently everything is still on track to have your pieces finished by original deadlines. I appreciate your patience and flexibility if things are to change at short notice & I will do my best to keep you updated with any disruptions that may arise.
**UPDATE 20/4/2020- Please note that Australia Post is currently experiencing delays due to COVID-19. Please allow a little bit of extra time for your parcels to arrive if you choose this shipping method.
ONLINE STORE
At this time the online store is still open. I will be limiting the amount of Made-to-Order pieces & working towards having more Ready-to-Ship items available in the coming weeks as supply chain disruptions are to be expected.
As I will be eliminating all in-person contact with suppliers & visits to the post office, please kindly allow a little bit of extra time for the production & shipping of your orders as I adjust to working more remotely.
As a small thank you for your understanding, I will be offering free shipping to my customers within Australia & New Zealand, and discounted shipping worldwide until the end of April.
No discount code is needed.
CUSTOM & BESPOKE JEWELLERY
At this point I am still taking on Custom & Bespoke projects. In-person meetings at my studio are closed until further notice but I am always available for discussions via email, phone or skype.
During this challenging time I am also happy to offer more flexible payment options for my custom piece customers, please contact me directly for more details on this.
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As always, your support in my small business means the world to me. Thank you so much to every one of my past & future customers- by purchasing a piece of AD jewellery you are not only supporting me but also the number of small businesses I work closely with to create my pieces (my gemstone suppliers, stone setters, my retailers).
Jewels are also still available through one of my wonderful stockists in Australia & New Zealand who are no doubt heavily impacted at this time, they can be found here & all have pieces in stock & ready-to-ship on their online stores.
Please send me a message anytime here if you have any questions regarding current production & shipping times.
Thank you & keep safe,
Allie
