Hi Friends,
I am back making jewels in our Chippendale studio, taking all precautions to ensure that I can operate as safely as possible. Although I am able to keep working away and most of my suppliers are operating, things may take a little bit more time than usual.
PRODUCTION UPDATE
Our standard turnaround is 1-4 weeks which I will always strive to fulfill, but please allow up to 6 weeks if necessary. If you need your item by a special date, please send me a message prior to placing your order and I will try my best to accommodate this for you. Check the Ready to Ship section, for items that can be shipped within 1-3 business days.
SHIPPING UPDATE
I am currently only offering Australia Post Express and DHL Express courier options. Australia Post shipments may take longer than usual. DHL is recommended for International shipments as they will be delivered on a more reliable timeframe.
STUDIO APPOINTMENTS
Face to face appointments are open again, please make a booking online. Hand sanitizer is available and jewels will be thoroughly cleaned before and after visits. If you are feeling sick at all on the day or days leading up to your appointment, please cancel or reschedule.
Appointments may also be booked online if you are not able to make it to the studio. Just leave a note with your booking and I will schedule a video meeting via Zoom.
If you have any questions or queries during this time, please get in touch with me at hello@alexandradodds.com.
Stay safe and thank you all so much for your support during these times.
Allie x